YOU Can Deliver Our Training Workshops with NO Site License or Train-the-Trainer Fees Learning LAB can deliver workshops at your site or provide the workshops as "turnkey" training programs for your trainers to deliver in-house. Each workshop includes a Facilitator's Kit with everything you need to deliver the workshop. And to make training economical, there is no required site license – just reproduce the training materials and deliver the workshop whenever and wherever you want. Click on "Buy Our Programs" for more information.

Learning LAB Associates is a consortium of training developers, trainers, and public speakers who are dedicated to providing the best in employee education programs. Searching for Customized, Skills-based Training? Learning LAB Associates customizes training to meet each client's specific training needs and work environment at NO cost to the client. We don't serve "canned" courses; we realize that "one size doesn't fit all." Our workshops are tailored to your participants' needs and your unique work environment. The Learning LAB Difference The Learning LAB Difference gives you a Three-Step Advantage: We create a participatory learning environment where participants are encouraged to try new techniques and processes. We deliver tips, techniques, and processes in short 6-8 minute "teach pieces" immediately followed by multiple "hands-on" practical exercises (video scenarios, role-plays, simulations, and practical exercises) to reinforce learning. We GUARANTEE that you will leave Learning LAB Workshops with practical, skills-based knowledge that you can immediately apply "on the job." Associates All Learning LAB Associates are highly experienced trainers. Below are profiles of two of our associates. Lynn Ann Bartholomew Principal Course Developer, Public Speaker & Trainer Lynn Ann Bartholomew is the Principal Developer of Learning LAB Associates. She has 16 years experience in course design and training delivery. During her 6 year tenure with Coopers & Lybrand (now PriceWaterhouse Coopers), she analyzed clients' training needs, developed courseware, and delivered training. She delivers interactive workshops in leadership, teambuilding, customer service, and communication skills. Since 1995, Lynn Ann has served as the Principal Course Developer for Learning LAB Associates. In this role, she has developed and delivered interactive workshops in business writing and grammar, communication skills, presentation skills, customer service, and HR-related workshops such as sexual harassment, violence in the workplace, and interviewing techniques. Lynn Ann's personal, high-energy delivery style makes her an ideal speaker at conferences, corporate retreats, national conventions, and professional associations. Click here for more information about Lynn Ann's public speaking & presentation services. Whitney Isbell Lead Trainer, Public Speaker Whitney Isbell has 10 years experience delivering employee training programs in both the private and public sectors. She creates a highly interactive learning environment with her dynamic, learner-focused delivery style. Whitney also serves as a public speaker and has presented to Ryder Trucks, Baylor Hospital System, Presbyterian Hospital System, Aetna, Blue Cross & Blue Shield, Columbia Healthcare Systems, VHA, Inc, NYLCare, INOVA Inc., and the Heritage Provider Network. She has also presented to over 200 physicians in the North Texas area. Whitney earned her BA in Government and Politics and her BS in Public Administration from the University of Texas at Dallas. She is completing her Masters degree in Education-Literacy from the University of Texas at Arlington and looks forward to starting her PhD in Educational Technology. She enjoys her extensive work with the Bluebonnet Writing Project, which is an affiliate of the National Writing Project. She serves on the Advisory Board, is the Technology Liasion, and is a charter member of the Bluebonnet Writing Project. The organization’s mission is to train teachers how to use best practices in writing instruction across all content areas. Click here for more information about Whitney's public speaking & presentation services. Clients 3M AT&T Solar Turbines/Caterpillar r> VarTec Telecom State of Texas City of Plano, TX J.C. Penney Company FINA Oil GTE/Verizon Wireless Bank One Bank of America Ryder Trucks McKesson New York University Certifications & Professional Associations North Texas Speakers Association (NTSA) National Speakers Association (NSA) Society for Technical Communication (STC) American Society for Training & Development (ASTD) Organizational Development Network (ODN) Certified, Inscape Publishing Personal Profiles, Assessment Tools, and Training Programs Certified, Zenger Miller/Achieve Global Leadership, Frontline, and Teambuilding Training Programs Learning LAB Associates 11311 Audelia Road, Suite 193 Dallas TX 75243 Phone: (972) 649-6866 e-mail: lynnann@trainlab.com whitney@trainlab.com Home Site developed by Celeste Ball Graphic Design. Site maintained by The Training Registry, THE internet source for training, consulting & training administration resources.

• Features • Download our 2008 Course Catalog. FREE Call Center Referral Service Are you looking for specific, practical advice to enhance your Customer Service or Telesales Call Center operations? If so, you have come to the right place. Our associate, Telesales Services is a FREE call center referral resource. They represent 100+ premier Call Centers in North America and can serve as your one-stop Call Center Advisor providing "real-world" practical business solutions, referrals, and training. Telesales Services is the best Call Center resource we have found! Click here to see how Telesales Services can help you increase your Call Center’s productivity and profitability. Click here to learn more about Inbound Call Center Services.